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We're here to help

Contact & support

Questions about a price, an order, or anything else — reach us however's easiest for you.

Send us a message

Call us

9560990419
9560990419
Mon–Sat, 9 AM – 8 PM

Email us

info@zomitel.com
We reply within 24 hours

Registered office

Zomitel Technologies Pvt. Ltd.
WeWork Prestige Central, MG Road Bengaluru, Karnataka 560001
Ghaziabad, Uttar Pradesh 560001

Quick answers

Support FAQs.

Can't find what you're looking for? Contact our support team.

Go to Track Order, look up your Order ID, and use the "Need help with this order?" option to request a reschedule or cancellation. You can also call or email support directly.

Wait for the resend timer to finish, then tap "Resend OTP." If it still doesn't arrive after two attempts, double-check the number you entered, or contact support and we'll verify you manually.

Partners occasionally run a little behind on busy days. Check your order status on the Track Order page first — if there's no update within 30 minutes of your slot ending, contact support with your Order ID and we'll follow up immediately.

A digital receipt is generated automatically once your device is collected and payment is processed. It's emailed to the address on your order — email support with your Order ID if you need it resent.

Yes, as long as your device hasn't been collected yet. Contact support with your Order ID and preferred payment method, and we'll update it before pickup.

Email us at help@zomitel.com with your Order ID and a short description — payout issues are prioritised and typically resolved within one business day.